Practice Management

  • Who Answers Your Phone?

    After twenty years of operating my own law firm, I still answer my own phone - much to the pleasant surprise of many of my callers. Though you'd think that having the firm principal pick up would signal a one-person, fly-by-night operation, to the contrary, callers' ability to get in touch with me directly conveys the impression that I'm an accessible, hands-on kind of lawyer.

    12 readers - Above the Law
  • Lawyers Won’t Lose Clients to DIY Legal Services

    Currently, consumers can pick from a range of options for do-it-yourself legal services. You can get a divorce at OfficeMax, a will from Amazon, and dissolve a partnership with LegalZoom. Those are just a few examples, of course. There are hundreds of DIY legal documents available online and offline.

    11 readers - Sam Glover/ Lawyerist
    • Paperless Tip: Never Ever Send Word Files as Correspondence

      Never ever ever send a Word file as “correspondence.” A Word file — or a WordPerfect, OpenOffice.org, or Pages file — is not a document. PDFs are documents. Word files are drafts. And sending a draft that includes your digital letterhead and signature to anyone is just plain stupid. Here’s why. I frequently receive “correspondence” attached to an email from an attorney involved in one of my cases.
      8 readers - Todd Hendrickson/ Lawyerist
    • Stop Losing Clients Over Your Fear of Payment Plans

      Collecting attorney fees is difficult, which is why many lawyers insist on getting fees up front. But after turning away thousands of dollars in business, I started looking at the potential clients who were walking away. I realized the average fees were between $1,000 and $4,000, and were generally for lower-level court cases.
      7 readers - Lawyerist
    • The Myth of More Time for Billing

      As a lawyer, time is your most-valuable asset whether you spend it billing time or completing flat-fee tasks. So it makes sense to free up as much of your time for doing more billing, right? Well, it depends. Freeing Up Time The usual way to “free up” time is to hire someone.
      2 readers - Sam Glover/ Lawyerist

    The latest about Practice Management

    • Paperless Tip: Never Ever Send Word Files as Correspondence

      … this is that many, many attorneys still have no idea how to operate in an increasingly paperless world. Many state courts are converting to electronic filing. Attorneys who do not understand the basics of a paperless practice will not be able to navigate in that world. The bottom line is this: sending a Word file to an attorney is fine if you are in fact…

      8 readers - Todd Hendrickson/ Lawyerist
    • The Myth of More Time for Billing

      …. Instead of hiring staff, most solos are better off staying solo, raising rates, and selecting better clients. Another common way to “free up” time is to adopt a particular technology. While going paperless or adopting practice management software can definitely free up some time, they generally don’t make a huge difference. You should absolutely go…

      2 readers - Sam Glover/ Lawyerist
    • Stop Losing Clients Over Your Fear of Payment Plans

      … Collecting attorney fees is difficult, which is why many lawyers insist on getting fees up front. But after turning away thousands of dollars in business, I started looking at the potential clients who were walking away. I realized the average fees were between $1,000 and $4,000, and were generally for lower-level court cases. Many of these…

      7 readers - Lawyerist
    • Lawyers Won’t Lose Clients to DIY Legal Services

      …, if your practice is based on the kind of simple documents Shake has turned into push-button contracts, I would be worried even if Shake did not exist. But plenty of people have practices based on the kind of legal documents that make up most of the DIY legal documents on the market today. And those documents are probably the most likely…

      11 readers - Sam Glover/ Lawyerist
    • Rocket Matter Adds Outlook Integration

      …The cloud-based practice management platform Rocket Matter has announced that it now allows integration with Outlook email. By installing a plugin in Outlook, users can associate a Rocket Matter case and billable time or costs with an email directly within Outlook. If an email has an attachment, the attachment will automatically be uploaded to Rocket […] The post Rocket Matter Adds Outlook Integration appeared first on Robert Ambrogi's LawSites.…

      10 readers - Robert J. Ambrogi/ Robert Ambrogi's LawSites
    • Who Answers Your Phone?

      … an accessible, hands-on kind of lawyer. Of course, answering the phone works for my practice because frankly, I don't get all that many calls. Most of my clients and referrals who want to speak with me by phone will typically email me initially to determine a mutually agreeable time for a call. And because my work is so specialized and many cases come via…

      12 readers - Above the Law
    • Rocket Matter Law Practice Management Software

      … Rocket Matter entered the practice management software market in 2008, and has gone through several iterations since then. It integrates with a number of cloud-based services, including Box, Dropbox, Skype, and Evernote. Rocket Matter also places emphasis on mobile access with an iPhone and Android app. In addition to its practice management…

      10 readers - Lawyerist
    • How to Accept Credit Cards from Clients

      … In this post, we will compare four credit-card processors designed for lawyers: LawCharge, PayPros Legal, LawPay, and Lex/Actum. In addition, we will look at three general-purpose credit-card processors: Stripe, Authorize.Net, and PayPal. All these services let you take credit card payments via the web, and some will let you hook up a physical…

      4 readers - Sam Glover/ Lawyerist
    • The Bad Clients You Don’t Take Will Be the Best Money You Never Made

      … Not all clients are created equal. Great clients will enhance your legal skills, your reputation, and your bottom line.  Bad clients can make you question your skills, destroy your reputation, and result in the worst money you have ever made. Once you have a better understanding of how bad clients can wreck your practice, you will get better…

      4 readers - Lawyerist
    • MITs: A Simple Way to Be More Productive

      … just putting out fires. And working from a short list of MITs is a lot easier than working from the huge lists you probably have in your practice management software or your GTD system. That helps you to be more productive. You can write down more than three things — I have five today. But make sure you can realistically complete all the tasks…

      7 readers - Sam Glover/ Lawyerist
    • Reinventing The Law Business: Creating Customers – Peter Drucker

      … else was looking at but see things that others couldn't see. He literally invented a science. And like all science, it is around you from the start but you just can't see it till someone shows you the way. The science he invented was the science of "management." Before Drucker, people just ran things and sometimes good things happened…

      7 readers - Above the Law
    • How to Design Your Firm’s Paperless Workflow

      … have the staff drop the paper on the lawyer’s desk after scanning and filing it. That way, any paper in the lawyer’s office will already have been scanned. You could have staff email a note with a link to the document in your file management system. Some cloud-based systems like Box let you attach tasks to files, which is probably a more-effective…

      8 readers - Sam Glover/ Lawyerist
    • Every Legal App for iOS

      … paid MyCase subscription.Allows communication with clients, ability to check schedule, edit and view cases, time, billing, and invoicing. Email and calendar access. Add-on modules such as Quickbooks integration available for additional cost.ClioFree, but requires paid Clio subscription.Mobile access for Clio's cloud-based practice management system…

      8 readers - Lawyerist
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