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  • Forbes

    Five Lessons From United Airlines About Handling A Customer Experience Gone Bad by Stan Phelps | Link to original source (88K) Unless you live under a rock, you are most likely aware of United Airlines most recent misstep. A passenger who had boarded a plane was involuntarily bumped, asked to leave his seat and then was forcibly removed. Refer to a CNN report on Flight #3411.

    Due Diligence- 21 readers -
  • Insider Louisville

    In Other News… The saga of United Airlines and Dr. David Dao by Kyle Ware | Link to original source (105K) The Unfriendly Skies: On Sunday, United Airlines forcibly removed a man who refused to part with his seat on a flight from Chicago to Louisville, reports NPR, BBC News, The New York Times and CNN.

    Due Diligence- 21 readers -
  • International Business Times

    United Airlines Dragging Passenger Off Plane Was Illegal, Says Lawyer – Here’s Why by Juliana Rose Pignataro | Link to original source (96K) Not only did United Airlines make millions of enemies when it forcibly removed a passenger from a Louisville-bound flight, it also acted illegally, according to attorney Brian Mahany of Wisconsin-based Mahany Law.

    Due Diligence- 19 readers -
  • United Airlines Deep Dark Secret

    United Airlines is no stranger to bad press. Remember the professional musicians who helplessly watched their expensive guitars destroyed by United ground personnel? That little incident launched years of bad publicity after the band recorded a song entitled United Destroys Guitars. The guitar incident was in 2008. Things have only become worse since then.

    Due Diligence- 11 readers -
  • Can You Be Removed from an Overbooked Flight?

    The video of Dr. David Dao being dragged down the aisle of United Airlines flight is still fresh in everyone’s mind. If you haven’t seen it by now, you are one of the few. The videos have gone viral on YouTube and have been viewed millions of times. Probably worse than the incident itself is United Airlines ham-fisted “apology.

    Due Diligence- 26 readers -
  • Medicaid Fraud Leads to Prison for Assisted Living Owner

    A 68-year-old Coral Gables, Florida woman is headed to prison for 33 months after being convicted in a shocking Medicaid fraud scheme. U.S. District Court Judge Mary Scriven sentenced Ilfrenise Charlemagne to prison after her guilty plea to a federal wire fraud charge. The plea was part of an agreement in which Charlemagne avoided trial and avoided facing 41 other charges all r ...

    Due Diligence- 19 readers -
  • Hackers Hijack Banrisul Bank? Cyberhacking Post

    Occasionally we report on cybersecurity and cyberhacking incidents involving banks and defense contractors. Because we represent whistleblowers and help them get cash awards, reporting these stories is a way to reach those with information. Although some of the stories we have reported have involved millions of dollars of lost funds, none has been as brazen or breathtaking as w ...

    Due Diligence- 25 readers -
  • Unwanted Mortgage Company Telemarketing Calls – TCPA Post

    Despite the FCC’s “Do Not Call List” being around for over 25 years, telemarketers just won’t stop. I receive unwanted calls at least once a week from people trying to sell me extended car warranties or information about lowering my credit card interest. (The latter is quite amusing as I don’t have any credit cards.

    Due Diligence- 14 readers -
  • 21% of Lawyers Engage in Bill Padding! (Legal Malpractice Post)

    We rarely write posts on legal malpractice. But when the ABA Journal published an article suggesting that 21% of lawyers engage in bill padding and overcharge their hourly clients, we couldn’t resist. CEB Inc. and Wolters Kluwer NV’s ELM Solutions are two companies that help larger businesses manage their legal bills. Both companies partnered on a study to analyze legal billings.

    Due Diligence- 11 readers -
  • ING Bank Subject to Dutch, SEC Probe – Whistleblower Opportunity

    Where there is smoke, there is often fire. We have all heard that adage and its usually true. Netherlands based ING disclosed that it is being investigated by both Dutch and American authorities. According to a recently filed SEC disclosure, “ING Bank is the subject of criminal investigations by Dutch authorities regarding various requirements related to the on-boarding of cl ...

    Due Diligence- 19 readers -
  • A Banking Nightmare That Only Insiders Will Believe – Whistleblower Post

    The story you are about to read is true. I originally posted this tale on our sister blog, Banking Misconduct. After hearing from several bank employees, I decided to repurpose the story and share with would be whistleblowers. It details just how bad things can get when big banks set up their employees (and customers) for failure.

    Due Diligence- 10 readers -
  • False Claims Act 101 – Intervened Cases vs Declined Cases

    In a previous post we wrote about why the Justice Department sometimes declines whistleblower cases. That post, “My Government Whistleblower Case Was Declined, Now What?” describes in great detail the steps one can take to resurrect a case that has been declined by the government. Not only is it possible to resurrect a declined case, whistleblowers and their lawyers have made t ...

    Due Diligence- 11 readers -
  • Fairness in Class Actions Bill Anything But…

    We try hard to keep politics out of this blog. Whether you are a Republican, Democrat, claim no affiliation or belong to another party, most of us agree that fraud, greed and corruption is bad. As a leading plaintiff’s law firm, we have successfully prosecuted False Claims Act whistleblower cases under both Republican and Democratic administrations. Sure, there have been bumps along the way.

    Due Diligence- 8 readers -
  • Appeals Ct Green Lights Crowe Horwath Accounting Malpractice Suit

    Crowe Horwath is one of the largest accounting firms in the United States. Boasting 3000 employees and a nationwide network, the company has grown quickly from its start less than 70 years ago. Today, the firm is gearing up to face a massive accounting malpractice claim filed by a former client. A trial court judge initially tossed the suit but on March 8th, the Court of Appeal ...

    Due Diligence- 12 readers -
  • Fairness in Class Actions Bill Anything But…

    We try hard to keep politics out of this blog. Whether you are a Republican, Democrat, claim no affiliation or belong to another party, most of us agree that fraud, greed and corruption is bad. As a leading plaintiff’s law firm, we have successfully prosecuted False Claims Act whistleblower cases under both Republican and Democratic administrations. Sure, there have been bumps along the way.

    Due Diligence- 11 readers -

Due Diligence

Mahany & Ertl – Useful articles for our clients and interesting commentary you won't see anywhere else.

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